Darwin Chambers Customer Satisfaction Survey Darwin Chambers is committed to customer satisfaction and would like to know how well we're doing. Your answers will help us to identify areas needing improvement. Thank you for your time and comments. If you have questions about this survey, please contact Rebecca Fassler at (314) 534-3111 or rebecca.fassler@darwinchambers.com Name Email Address Company Location (City / State) Date What is your Chamber Application? Overall, how satisfied or dissatisfied are you with our company? 1 2 3 4 5 6 7 8 9 10 Did the installation meet or exceed your expectations? 1 2 3 4 5 6 7 8 9 10 How is the performance of your environmental room(s)? 1 2 3 4 5 6 7 8 9 10 How would you rate the construction quality of your room? 1 2 3 4 5 6 7 8 9 10 What were the names of the Darwin Chambers Technicians at your facility? Did the technicians arrive on time to your facility? Yes No Did we meet the time line requested? Yes No How well did the technicians present themselves? 1 2 3 4 5 6 7 8 9 10 How well did the technicians clean up their work area upon completion? 1 2 3 4 5 6 7 8 9 10 How would you rate the value of your money spent? 1 2 3 4 5 6 7 8 9 10 How responsive has our team been to you throughout the process of working with us? If a team or department was not applicable with your chamber process please leave Sales Person: 1 2 3 4 5 6 7 8 9 10 Submittal Process Team: 1 2 3 4 5 6 7 8 9 10 Project Management Team: 1 2 3 4 5 6 7 8 9 10 Was your submittal process exchange done in a timely manner? Yes No How long have you been a customer of our company? This is my first purchase Less than six months Six months to a year 1-2 years 3 or more years I haven't made a purchase yet If the need arises, how likely are you to purchase any of our products again? 1 2 3 4 5 6 7 8 9 10 Would recommend Darwin Chambers to a friend or colleague? Yes No Do you have any other comments, questions, or concerns? Time's up